Last summer a not-for-profit organisation approached me for help in identifying how to take their internal communication activity forward during a period of change. A campaigning organisation that had grown rapidly in a short space of time, they had never had time to review the way they were communicating with each other, but they knew … Read more
My clients are busy people, with lots to do and lots to achieve. They recognise that communication at their organisation needs improving – often because other people have told them so – but they don’t know where to start, haven’t got enough pairs of hands or they don’t feel confident enough in their own communication … Read more
We’ve all heard the old cliché “Failing to plan is planning to fail”. Personally I’ve always found it a bit smug, but like most clichés, there is a truth at the heart of it. Regular readers of this blog will know that it has become my mission in life to inspire organisations to be more … Read more
To be honest, there are no hard and fast rules about what it will cost. You might as well ask how long is a piece of string. But it is useful to think about what to include for internal communication when you are putting your comms budget together. A recent CharityComms report found that communication … Read more
Just about every organisation I know has groups of employees that are hard to reach, so as an internal communications professional you are not alone. But who are these groups? Their exact make-up will vary from organisation to organisation, but there are some characteristics that we can all identify with. Many of these groups are … Read more
As an internal communicator, there are man1y different types of audience you have to bear in mind. There is no such thing as a one-size fits all approach to internal communication – your communication plans should always acknowledge the groups within your staff body and use the golden thread of messaging to link everything together, … Read more
Today is my dad’s 70th birthday. Yesterday, to celebrate, we held a party lunch for him at a local pub. The extended family – kids, grandkids, aunties, uncles, cousins – came together for Sunday lunch and birthday cake and to raise a glass to his good health. With 25 of us in the room, all … Read more
Happy New Year and welcome to 2016! This is the time of year when we are traditionally inundated with advice to make New Year’s resolutions to change things AND with advice not to make resolutions as they only set us up to fail. So I’m not going to advise a resolution to change your communication … Read more
I liked this post from last December so much, I decided to share it again this year! I hope you enjoy reading it as much as I enjoyed writing it….. Santa’s Internal Comms Plan I’m not sure of the exact employment status of the elves – does Santa pay them a living wage or are … Read more
Last month I went on a day trip to London with my Dad. Now approaching his 70th birthday he wanted to revisit his old haunts from the late 60s when he lived and worked there. We had a great day with lots of reminiscing and memories. Inevitably after more than 40 years, some things had … Read more