The comms blog

Guest post: The importance of consultation in redundancy

In this month’s guest post charity HR consultant, Sonia Wilson, shares some advice on communication and consultation during redundancy situations. If you manage a small organisation and it begins to grow you may need at some point to consider restructuring. This can often result in some roles changing or even becoming redundant. One of the … Read more

How do you make a dry subject more interesting?

This week I will be speaking about procurement communication at the LUPC & SUPC Conference 2018. I do a lot of work with procurement teams, helping them find ways to engage their internal audiences with the need for compliant action. The teams are lovely, hard-working experts in their field who are striving to do their … Read more

10 tips for your internal comms strategy

If you’re currently working on your internal communications strategy, you’re not alone. I’m working with two charities at the moment to help them develop theirs and strategies were the topic for yesterday’s CharityComms special interest group for internal communicatiors. It’s great to know that so many organisations are recognising the strategic importance of effective internal … Read more

Good reads on employee engagement

In a Wall Street Journal article about employee engagement that was published this summer, a senior leader from a retail organisation was quoted as saying: “We used to prioritize our stakeholders as shareholders first, customers second, and employees third. We now realize we had it backward. If we put employees first, they in turn take … Read more

Are you planning for your summer communications?

My original beginning for this blog piece was going to be something along the lines of ‘it’s summer, isn’t it lovely when the sun shines, let’s think about effective communication over the summer’. Then 2 nights ago we had an extremely heavy rain and thunder storm where I live – the garage flooded, the porch … Read more

Communicating during December

With just a couple of weeks to go to the ‘big day’, many organisations are facing the twin pressures of lots to do before the end of the year and employees who in many cases already want to be winding down for Christmas. Offices are full of chocolates gifted by suppliers and the tinsel and … Read more

Identifying how to take internal communication forward

Last summer a not-for-profit organisation approached me for help in identifying how to take their internal communication activity forward during a period of change. A campaigning organisation that had grown rapidly in a short space of time, they had never had time to review the way they were communicating with each other, but they knew … Read more

How can I help you with your communications?

My clients are busy people, with lots to do and lots to achieve. They recognise that communication at their organisation needs improving – often because other people have told them so – but they don’t know where to start, haven’t got enough pairs of hands or they don’t feel confident enough in their own communication … Read more

Effective communicators listen to understand

One thing I have noticed coming through again and again in all the post-referendum Facebook posts, tweets and blog pieces is the sense that so many people don’t feel listened to. This has been picked up in newspaper articles and comment pieces too. It seems that many Leave voters were motivated to put their cross … Read more

Guest post: The communications lifecycle of an employee

Thanks to Neil Thompson from employee engagement company, WorkInConfidence, for this guest post. It is well understood that there is a need for a good channel of communications between an organisation and its employees, but have you considered what might be required both before and after any employment? At WorkInConfidence we believe that there is … Read more