20 questions to sort the basics for your internal comms
Although internal communications practice looks different at individual organisations, there are basic elements that everyone needs to consider.
charity
Guest post: Communication habits for life not just global pandemics
This month I’m delighted to be joined by internal communication specialist, Victoria Winter, who shares her tips for the communication habits that will stand you in good stead now and long into the future. Ronan Keating, the great philosopher, once said: ‘You say it best, when you say nothing at all’. Then again, Ronan Keating … Read more
Guest post: Communication – essential for becoming inclusive
I have another great guest piece to share with you this month. Diversity and inclusion consultant, Ellie Highwood, explains how important it is for communications teams to work closely with equality and diversity teams. Together you can support your organisation or institution to be a positive place for all. There is one sure-fire way to … Read more
Diversity and inclusion for communicators
When I saw a Diversity and Inclusion for Communicators course advertised by the Institute of Internal Communication last year, I was really pleased. I knew this was an area I wanted to know more about, so I signed up straight away. I had previously worked with the Diversity and Inclusion Deans at the University of … Read more
You’ve written your #comms strategy, now what?
This year for me has been (almost) all about communication strategies. Clients ranging from a national disability charity to a local healthcare organisation and a university procurement team have asked me to draw up a more strategic approach for them. Whatever their size and whatever their mission, their aim has been to reach more audiences … Read more
CharityComms Inspiring Communicator Awards 2019
The CharityComms Inspiring Communicator Awards and Winter Social is one of my favourite evenings of the year. In recent times we have become used to hearing a lot of negativity about our sector (and many other things). So it’s nice to take time to learn about some of the amazing people doing their level best … Read more
How to identify your key messages
Key messages can be tricky to get right. This is especially true if you are close to the subject matter and know all the ins and outs by heart. Or if you are producing communications for a project manager who wants to cover all bases. But it is vital for effective communication that you find … Read more
3 lessons on audience understanding
A blog piece detailing the lessons charities can learn about using understanding of their audiences to improve communication.
It’s all in the timing
There are many areas of life where timing is all important. Communication is one of them. This is something that anyone who has ever had to talk to their boss about a difficult project knows very well. Or if you’ve had to persuade a 2-year-old to put their socks on! Cycles of work Working in … Read more
Carrying out an internal comms audit
Over the summer I am sharing examples of some of the projects I’ve been involved with over the years. I love the variety of clients I am lucky enough to work with and the ways in which I can help them communicate better in order to achieve their objectives. If you are taking the summer … Read more