How do you throw a ball?
Effective communication is not child’s play. It takes time and effort to make it work. But you can take inspiration from a simple playground game.
audience
3 tips for communicating with your internal customers
The term internal communication means many things to many people. The specifics of what is involved, who is involved and the channels that are used can vary greatly between organisations. Factors such as the number of employees, the roles they do, where in the world they are based and so on can make a real … Read more
Guest post: Internal comms for remote workers
My first guest post of 2019 comes from copywriter, Holly Head, and gives some really helpful ideas for communicating with remote workers. As someone who works from home full-time, this topic has some personal relevance for me. But I’m certainly not alone. Despite the recent focus on it, remote working, is not a new phenomenon. … Read more
3 communication lessons from the CharityComms IC group
Earlier this week I had the great pleasure of chairing a panel discussion at the CharityComms Special Interest Group for internal communictors. This fantastic group of people with responsibility for IC in the not-for-profit world comes together quarterly to compare notes, share experiences and learn from each other. This month our speakers came from other … Read more
Guest post: Workplace communication between individuals
This month’s guest post comes from freelance communicator, Genevieve Etienne-Farrell, and looks at workplace communication from an individual’s perspective. We often overlook communication in the workplace once we have covered the basics such as who to contact, why we need to contact them, and how we can contact them. Whilst this is a somewhat basic … Read more
7 tips for fantastic focus groups
I often help my clients to run focus groups with their employees, volunteers and other stakeholders, which is a role I love. Being a facilitator and enabling people to articulate and present their views is really important. However, running a focus group is not always as easy as it seems and if you get it … Read more
Retro post: 8 tips for an effective presentation
Last summer I shared some tips for communicating effectively if you are called upon to give a presentation at work. If you will be doing something similar in the autumn, why not take a look and see how you can up your game. So far this year I have presented to groups large and small … Read more
Retro post: how to understand culture through tea
Since I work with a lot of different organisations, I get to work with many teams and in a variety of environments – the best way to understand their culture is to suss out the tea and coffee making facilities. Back in 2014 I wrote a blog about the things I’d learnt from the humble … Read more
Retro post: What’s on your to do list?
This summer I’m going retro. I don’t mean with my choice of beach wear, but with the blog posts that I share. Each week during August I am going to re-publish something that I’ve written in a previous summer. Today I share with you something which I wrote way back in 2011 – it’s hard … Read more
How to communicate: a tip from Sir Terry
At the height of his broadcasting fame, Sir Terry Wogan was apparently asked how many listeners he had. He was the much-loved presenter of Wake up to Wogan, Radio 2’s popular breakfast show, at the time. His actual listening figure was around 10 million. But his answer to the question? “One.” Communication genius I am … Read more