How to avoid hidden messages and misunderstandings
Sometimes the messages in a piece of communication are not as straightforward as you think they are. Take time to review your communications before you go ahead.
audience
Two words to improve your communication
I often have conversations with my clients about quick wins for improving their communications – these two little words have a surprising power.
Cutting through the Christmas noise
With so much noise at this time of year, your communications have a lot of competition to be heard
3 steps to spring clean your communications
Spring is definitely in the air and it’s a good idea to spring clean your communications from time to time too. It is well worth the effort to review what you are achieving and make any necessary changes to stay on track.
One size does not fit all
The audiences within your organisation will have different experiences and perspectives – you need to tailor your communications to meet a range of needs.
4 steps to reducing silo-working
Duplication. Inefficiency. Higher costs. Missed opportunities – for the organisation and for individuals. Bad feeling. Internal politics. Reputation issues. Loss of funding. If any of these problems sound familiar, your organisation may be suffering from silo-working patterns. There are a number of factors that can lead to this situation – such as conflicting priorities or … Read more
Celebrating my birthday with 10 comms tips
I love working with organisations that are making the world a kinder place. I’ve been doing it for more than 10 years but it was in March 2011 that I took things to a more formal level by setting up a company. To end my month of ‘birthday’ celebrations, here are my top 10 communication … Read more
Use stories to demonstrate skills
Stories are a great way to demonstrate what you know or understand. Telling a story helps you to connect with other people too, showing what you can bring to the party. A story from my past Years ago when I was working at Cancer Research UK we produced a staff magazine which went out in … Read more
Back to square one?
With #lockdown2 about to start in England tomorrow, it’s hard not to feel that we’re right back where we started earlier this year. Personally and professionally, I’ve heard a lot of heart-sinking, sighing and here-we-go-again-ing. Many communications teams and individuals are gathering themselves and setting to work once again for their colleagues. Finding the best … Read more
Lessons in communication from a head teacher
During the unprecedented circumstances of this year, communication has been more important than ever and my daughter’s headteacher has been a shining light.